Privacy Policy

This document is an English translation of the original version for reference purposes only.  The original version is written in the Japanese language. In the case of any discrepancy between the original Japanese version and this English translation, the original Japanese version shall prevail.

TwinArte, Inc. and its predecessor organizations (hereinafter referred to as the "Company") recognize the importance of protecting personal information and consider it an important social responsibility to manage such information appropriately.

This privacy policy (hereinafter referred to as the "Policy") applies to all services (hereinafter referred to as the "Services") including TwinArte This privacy policy (hereinafter referred to as the "Policy") sets forth the privacy practices for all of the services (hereinafter referred to as the "Services"), including TwinArte ("hereinafter referred to as the "Site"), operated by our company, This Privacy Policy ("Policy") sets forth the handling of personal information of all users ("Users") of the Services, including TwinArte ("hereinafter referred to as the "Site") operated by our company.

Acquisition of Personal Information

We will acquire the following information to the extent necessary for the operation of this service, depending on the method of acquisition.

Information obtained by direct input from the user

We obtain the following information from you when you register for and use the Service.

• UserID
• Password
• Email Address
• Any other information that we decide to obtain on our website.

Technical information obtained through access

The following technical information is obtained when users access the Service.

• Date and time of access
• Browser type (User-Agent)
• Referrer
• IP address
• Cookie
• Other advertising identifiers

Purpose of Personal Information Use

• When the user uses this service
• Surveys or campaigns conducted by our company for the purpose of improving services
• Displaying information optimized for each user on this service
• Advertisement delivery and performance verification
• Free provision of information by email from our company, and responses to contacts and inquiries
• Profile creation based on user discretion
• Analyzing the usage of the service to improve our services
• Using statistical information of users to explain about this service
• Contacting users or third parties, verifying identity, investigating and addressing terms of service violations, investigating inquiry contents, individual operations such as product shipments
• Data collection and analysis for academic research, presentations at academic societies, writing academic papers, acquiring data necessary for research progression, sharing data for interdisciplinary research, and using information for the purpose of promoting academic discussions and research activities.

Provision of Personal Information to Third Parties

Personal information of users, We will not disclose your personal information to any third party without your consent. In principle, we do not disclose personal information to third parties without the user's consent. We will only disclose such information after specifying the recipient and the content of the information to be provided and obtaining the consent of the user.

However, in any of the following cases, we will verify the information you have registered, your usage history, and the contents of your messages and boards, In some cases, we may disclose such information to third parties.

• When there is the consent of the individual for the disclosure of personal information.
• When there is an inquiry based on the law from courts, police, other judicial or administrative authorities, or those equivalent to them.
• When there is a reasonable suspicion that the user has violated the terms of service, and it is deemed necessary to protect our rights, property, or services.
• When violating laws or terms set by our company, or when it is judged that there is a problem in common social sense.
• When it is necessary to protect the rights or benefits of our company, other users, or other third parties.
• When there is an imminent threat to the life, body, and property, etc. of the user or a third party, and it is urgently necessary and difficult to obtain the person's consent.
• When it is necessary to provide information to research institutions or researchers for the purpose of academic research or statistical studies. However, even in this case, it is assumed that information that can identify specific individuals will be excluded.

Security control measures

We store personal information securely on servers in an environment that is inaccessible to third parties, and take strict security measures to prevent leakage, loss, destruction, alteration, or unauthorized access to personal information.

Disclosure of Personal Information

When we receive a request from a user to disclose his/her personal information in accordance with the provisions of the Personal Information Protection Law, we will disclose the information to the user without delay after confirming that the request is made by the user himself/herself. However, this does not apply to cases in which we are not obligated to disclose the information under the Personal Information Protection Law or other laws and regulations. For specific information on where to submit a request for disclosure of personal information, procedures, and fees, please contact the following contact point and follow the procedures.

Correction and Suspension of Use of Personal Information

When we receive a request for correction or suspension of use of personal information, we will conduct the necessary investigation after confirming that the request is made by the user himself/herself, and based on the results, we will correct the content of the personal information or suspend its use, and notify the user to that effect. However, if the Company decides not to correct or suspend the use of personal information based on reasonable grounds, the Company will notify the User to that effect.

The preceding paragraph shall not apply to cases in which we are not obligated to correct or suspend the use of personal information under the Personal Information Protection Law or other laws and regulations. Notwithstanding the provisions of Paragraph 1, in cases where it is difficult to correct or suspend the use of personal information due to the large cost of such correction or suspension, etc., or to take other alternative measures necessary to protect the rights and interests of users, we will take such alternative measures in place of correction or suspension of use, etc. In such cases, the Company shall take such alternative measures in lieu of correction or suspension of use, etc.

External Transmission of User Information

When a user accesses a website managed by us to use the Service, information collection modules and cookies are used to transmit user information externally for the purpose of customizing the contents of the Service according to the user, advertising and marketing, etc. Please refer to the "External Transmission Policy" for the name of the external service provider and service name, the content of user information transmitted to the external service provider, and the purpose of use, External Transmission Policy.

If you do not wish to accept cookies, you may choose not to send or receive cookies in your browser settings. If you wish to stop the use of cookies on an individual basis, you may do so through a separately defined You can stop the use of cookies by visiting the opt-out page.

Third-party tracking system

Some parts of the Service use cookies, web beacons, or other means to collect information about the use of the Service in order to study user behavior and to display advertisements, Some of the Services use cookies, web beacons, or other means to obtain information about the use of the Services in order to study user trends and display advertisements.

Regarding Advertisements

This Site may send third-party advertising services and advertising e-mails. In order to display advertisements for products and services that meet the interests of users or to send them e-mail based on their categories of interest, such ad-serving companies use information about access to this site and other sites (not including name, address, email address, or phone number) or hashed (i.e., unidirectional, non-decipherable encryption) access information. For more information about this process and how to prevent such information from being used by ad-serving companies, For display-type advertisements, please click on the logo portion in the upper right corner of the advertisement and follow the content of that click.

Contact Us

If you have any comments, questions, complaints, or other inquiries regarding this Privacy Policy or the handling of personal information, please contact us using the Inquiry Form, Please contact us using the Inquiry Form.

Disclaimer

We may revise this Privacy Policy, in whole or in part, at any time without notice. We assume no responsibility for the acquisition of personal information by third parties in the following cases

• When a User reveals personal information to another User by himself/herself through a function on the Service or by another means.
• In the event that a person is inadvertently identified through activity information or other information entered by the user on the Service.
• When there is no reason attributable to our company